Terms of service

Last Updated: 01 July 2026

1. Acceptance of Terms

Welcome to Libasly. By accessing our website, making a purchase, or using our services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you ("Customer," "User," "You") and Libasly ("we," "our," "us").

2. Definitions

  • Website: libasly.com and all associated pages

  • Products: All items offered for sale on our website

  • Services: All services provided by Libasly including sales, support, and content

  • Order: A confirmed purchase request made by you

  • Account: Your registered profile on our website

  • Content: All text, images, videos, and materials on our website

3. Account Registration

Eligibility

To create an account or place an order:

  • You must be at least 18 years of age

  • You must provide accurate and complete information

  • You must have legal capacity to enter into contracts

Account Responsibility

You are responsible for:

  • Maintaining account confidentiality

  • All activities under your account

  • Notifying us of unauthorized access

  • Keeping your information up to date

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Purchases

Order Confirmation

  • Orders are confirmed only after payment verification

  • You will receive a confirmation email with order details

  • We reserve the right to cancel orders at our discretion

  • We may refuse service to anyone for any reason

Pricing

  • All prices are in Indian Rupees (INR)

  • Prices are subject to change without notice

  • Applicable taxes are included in displayed prices

  • Promotional codes cannot be combined with other offers

  • We are not responsible for pricing errors

Payment

  • Full payment is required before production begins

  • We accept multiple payment methods:

    • Credit and Debit Cards

    • UPI (Unified Payments Interface)

    • Net Banking

    • Cash on Delivery (subject to availability)

Production

  • Each piece is made-to-order

  • Production begins after order confirmation

  • Production time is 12-15 business days

  • Customization requests must be made at time of order

5. Products and Services

Product Descriptions

  • We strive to describe products accurately

  • Colors may vary due to monitor settings

  • Images are for illustration purposes

  • We do not guarantee that all product details are error-free

Product Availability

  • All products are subject to availability

  • We reserve the right to discontinue products

  • We may limit order quantities

  • Pre-order items are subject to production schedules

Custom Orders

  • Custom size orders require specific measurements

  • Custom orders cannot be returned or cancelled

  • We accept customization at our discretion

  • Additional charges may apply for custom work

6. Shipping and Delivery

Shipping Terms

  • Shipping times are estimates, not guarantees

  • We ship through trusted courier partners

  • Title and risk of loss pass to you upon delivery

  • International shipments may incur customs duties

  • Customers are responsible for import taxes and fees

Delivery

  • Orders are delivered to the provided shipping address

  • Signature may be required for high-value orders

  • You must inspect goods upon delivery

  • Report damages within 48 hours

Delays

  • We are not liable for delays beyond our control

  • Events include natural disasters, strikes, and customs delays

  • We will notify you of significant delays

7. Returns and Refunds

Return Policy

  • Returns accepted within 7 days of delivery

  • Items must be in original condition

  • Custom items cannot be returned

  • Return shipping costs may apply

  • See our Return Policy for full details

Refund Policy

  • Refunds processed within 5-7 business days

  • Refunds made to original payment method

  • Partial refunds may apply for returned items

  • Shipping charges are non-refundable

8. Intellectual Property

Ownership

All content on our website is our exclusive property:

  • Trademarks: Libasly name, logo, and brand elements

  • Copyrights: All text, images, designs, and graphics

  • Designs: Product designs and patterns

  • Content: All written and visual materials

Restrictions

You may not:

  • Copy, reproduce, or distribute our content

  • Use our trademarks without permission

  • Create derivative works from our designs

  • Frame or embed our content elsewhere

  • Reverse engineer any part of our website

9. User Content

Submission

You may submit reviews, comments, and other content:

  • You grant us a non-exclusive license to use your content

  • We may edit or remove content at our discretion

  • You must have rights to submit content

Prohibited Content

You may not submit:

  • False or misleading information

  • Offensive, defamatory, or abusive content

  • Content that infringes others' rights

  • Commercial content or spam

  • Content that violates laws

10. Prohibited Conduct

You agree not to:

  • Use our website for illegal purposes

  • Interfere with website functionality

  • Transmit malicious code or viruses

  • Scrape or harvest data

  • Make false claims or misrepresentations

  • Circumvent security measures

  • Engage in fraudulent activities

11. Disclaimer of Warranties

As-Is Basis

Our products and services are provided "as is" without warranties:

  • No Warranty: We do not guarantee error-free operation

  • Merchantability: We do not warrant fitness for a particular purpose

  • Durability: We do not guarantee product longevity

  • Accuracy: We do not warrant that information is error-free

Exceptions

Some jurisdictions do not allow warranty disclaimers. In such cases, our liability is limited to the maximum extent permitted by law.

12. Limitation of Liability

Our Liability

To the fullest extent permitted by law:

  • Maximum Liability: Limited to the purchase price of the product

  • No Consequential Damages: We are not liable for indirect damages

  • No Lost Profits: We are not liable for lost business opportunities

  • No Damages: We are not liable for intangible damages

Exceptions

We do not limit liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Intentional misconduct

  • Matters where liability cannot be limited by law

13. Indemnification

You agree to indemnify and hold Libasly harmless from:

  • Claims arising from your violation of these Terms

  • Losses from your misuse of our services

  • Damages from your breach of any law

  • Costs and expenses including legal fees

  • Claims from third parties

14. Termination

Our Rights

We may suspend or terminate your account:

  • For violation of these Terms

  • For suspected fraud or misuse

  • At our discretion without notice

  • For non-payment or chargebacks

Your Rights

You may terminate your account at any time by contacting us. Termination does not affect existing obligations.

15. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.

16. Dispute Resolution

Informal Resolution

We encourage you to contact us to resolve disputes informally.

Formal Resolution

If dispute resolution fails:

  • Both parties agree to attempt mediation

  • If mediation fails, arbitration may be pursued

  • Arbitration will be conducted in Jaipur

  • Each party bears its own costs

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Changes to Terms

We reserve the right to modify these Terms at any time:

  • Changes are effective immediately upon posting

  • Continued use indicates acceptance of changes

  • We will notify you of significant changes

  • Please review Terms periodically

19. Entire Agreement

These Terms constitute the entire agreement between you and Libasly. They supersede all prior agreements and understandings.

20. Contact Us

For questions about these Terms:

Email: support@libasly.com
Address: A-51, Tapovan Vihar Colony, Vidhyadhar Nagar, Railway Colony, Jagatpura, Jaipur, Rajasthan 302017

Summary of Key Terms

  • You must be 18+ to use our services

  • Products are made-to-order and non-cancelable after 24 hours

  • Returns accepted within 7 days (excludes custom items)

  • All content is our intellectual property

  • We provide services on an "as-is" basis

  • Liability is limited to the purchase price

  • Disputes subject to Jaipur jurisdiction

  • We reserve the right to update terms